The Jargon Buster Directory is your central resource for locating
an explanation to typical terms found for within all industries , professions
and governments.
Use our directory to locate and decipher jargon that you would like an
explanation for.
Keeping our directory up to date and to include all the spheres where jargon
is used is a never ending task for us. We have started with what we can locate
but but it is a vast subject and can be very niche specific.
Are you in a profession or industry that uses jargon that is NOT included
here? Then why not send us your own jargon buster text and we will include
it within our database. to say thank you we will provide you with a return
link back to your web site.
Franchise jargon is pretty much well established as this is a fairly
old industry with many tried and tested methods. Much of this franchise
jargon is is clearly put and easy to understand unlike some other forms of
jargon we encounter.
Franchise jargon is required to fully understand certain legalities
of business especially when first considering a business to start up. New
business owners need to fully understand what they are committing themselves
to and franchise jargon serves this purpose very well.
Any business will experience jargon from time to time so cutting your teeth
on franchise jargon is a very good start. No business can avoid
the jargon and much of the business franchise jargon has legal
overtones that needs to be assessed by the business owner.
Franchise Jargon.
AREA DEVELOPER
Effectively a regional-size franchisee who has the rights to expand a region
by either appointing sub-franchisees or managed outlets
BFA
The British Franchise Association, which celebrated its 25th anniversary
in 2002. It was set up by Business Format Franchisors in an attempt to regulate
the business on an ethical basis, granting membership to those franchisors
it considers meet the demands of its Code of Ethics and procedures
BLOCK EXEMPTION
The European Union concessions to franchising which bypass the normal EU
anti-restrictive trade practices legislation seeking to protect competition
- which, for example, 'exclusive areas' can be deemed to contravene
BUSINESS FORMAT
The purest form of franchise in which the franchisee buys into a total system
of brand, know-how, training, methodology and support
BUYBACK
Where the franchisor agrees to purchase a franchise back from a franchisee
if the latter no longer wishes to continue - sometimes in packages for 'peace
of mind'
DISCLOSURE
The practice of revealing detailed information about the franchisor's business
track record and franchise package. This is a legal obligation in, for example,
the US, but only voluntary in this country
EXCLUSIVE AREA
That territory licensed out to the franchisee in which to conduct the business.
It is exclusive only in the sense that the franchisor contracts not to allocate
more franchises there. Beware contracts which do not exclude the franchisor
from setting up company outlets in the designated 'exclusive' area
FDS - Established in 1981 by Roy Seaman. Now recognised as one of the world's
largest and most comprehensive franchise companies. Offices around Europe,
the Middle East and Asia along with representatives around the world allow
us effectively to provide Franchise products and services to everybody interested
in Franchising.
FRANCHISE/LICENCE
The operating package licensed to the franchisee by the franchisor - for
which an Initial Franchise Fee is charged by the franchisor
FRANCHISE CONTRACT
Also known as the 'Franchise Agreement', it documents the legal relationship
of obligations existing between franchisor and franchisee
Franchisee - The person who buys a licence to replicate a business system.
The Franchisee pays fees to the Franchisor in exchange for the training and
materials required to start up in business and receive ongoing training and
support. They become their own boss and run their Franchise themselves.
FRANCHISING
Method of marketing goods and services via a proven business formula licensed
for others to copy
Franchisor - The owner of the original operation. The Franchisor decides
to allow other people to replicate their system in exchange for a fee.
FRANCHISE PACKAGE
The sum total of franchise system rights licensed to the franchisee, including
branding, know-how, systems, territory and initial training - for which an
Initial Franchise Fee is charged by the franchisor
INTELLECTUAL RIGHTS
Intellectual property rights refer to the franchisor's secrets of doing business
and to his various trade marks, branding, manuals etc which should be legally
protected before being sold in a franchise package
JOB FRANCHISE
A franchise type in which the franchisee is a hands-on owner-operator rather
than a manager, usually linked with van-based services such as cleaning,
maintenance and supplies
JOINT VENTURE
Franchise co-operation where the franchisor also takes a financial stake
in the project - often seen in major international collaborations
KNOW-HOW
The sum of the franchisor's secrets of doing business, also referred to as
'intellectual property'
MANAGEMENT OPTION
A franchise in which the owner manages the operation and co-ordinates operatives
to do the actual work while he focuses on business-building
MASTER FRANCHISE
The owner, known as the 'Master Franchisee', of a large territory licence
- a country, region or city. Mostly used in global situations
MASTER FRANCHISOR
The entity which grants master franchises to others, usually found in an
international context
MSF - Management Service Fees
another term for Royalties, usually in the form of a fixed fee or percentage
OPERATIONS MANUAL
The detailed document or 'bible' which describes every item of the business
system and work procedures. It is closely linked with pilot experience and
training elements and should act as the franchisee's personal one-stop 'owner's
guide' to running the business, incl. troubleshooting
P&L PROJECTIONS
The calculations, based on the franchisor's, pilot's or franchisees' experiences,
which try to predict how soon franchisees can expect a return on their investment
PILOT OPERATION
Although franchisors often use their own experience as the 'pilot' basis
for shaping a franchise package, P&L projections and training programme,
it is recommended that a true independent pilot operation is tested out -
which incorporates actual financial, organisational and logistical pressures
to be faced by franchisees in different areas
REGIONAL FRANCHISE
Another term for Area Developer or Area Franchisee
RENEWAL
Refers to the legal provisions in the Franchise Agreement for renewing or
not renewing the franchise for a further term of years. Non-renewal could
result from breach of contract
RE-SALE
Refers to a franchised area already developed or 'established' by a franchisee,
offered for sale because the original franchisee wants to realise his investment,
move on, or simply retire. More expensive to buy than a 'virgin' franchise
area, but with the advantages of an ongoing customer base, referrals, goodwill
and income from day one - so very attractive indeed
RETURN ON INVESTMENT
The calculations or expectations which franchisees work on to assess when
they can 'break even' on their initial investment in the franchise and start
earning profits
ROYALTIES
Ongoing fees paid to the franchisor by franchisees in respect of ongoing
training and support services provided, usually a % of turnover
SUB-FRANCHISEE
A subordinate level of franchisee to a Regional Franchisee or Area Developer,
usually appointed after the Regional or Area franchise has set up a training
and support infrastructure for the territory
TERM
Refers to the agreed period of years (eg., 5, 10, 15) for which a franchise
is granted through the Agreement.
TERMINATION
Refers to the legal provisions by which either party in the relationship
may terminate the contract , eg., for breach of contract
TERRITORY/AREA
That 'exclusive' portion of land, on a national, regional/area, county,
metropolitan or postcode basis, which is allocated to franchisees as part
of the franchise package
TIE-INS
Where part of the Agreement is for the franchisee to buy product from the
franchisor - often justified in terms of quality control or cost
TRADING ACT (UK)
Better known as the Trading Schemes Act (1996), this was introduced to combat
the excesses of 'pyramid selling' which reached a peak in the 1980s. It is
valuable in that it distinguishes franchising from such dubious schemes.
Today, the diluted offspring of pyramid selling are often to be found in
magazines covering 'network marketing' or 'direct selling', where it is still
the norm to earn money chiefly from recruiting subordinate levels